Zeetbajj's Privacy Policy — Your information is secure

This Privacy Policy zeetbajj Applies to the website (https://zeetbajj.net) and all associated applications. This policy takes effect when you open an account with us or use any of our services.

Zeetbajj is an online gaming and betting platform for adult users. We believe protecting user data is a core business responsibility, which is why we comply with internationally recognised data protection standards.

• This policy is available in both Bengali and English; in the event of any conflict, the English version shall prevail.
• We may update this Privacy Policy at any time and will notify you of any significant changes.
• If any part of this Privacy Policy is found to be legally unenforceable, the remaining provisions will continue to apply.

zeetbajj We collect information from a variety of sources — some provided directly by you, some collected automatically. Everything is explained in detail here.

Information Provided Directly

• Registration Information: Name, date of birth, gender, email address, mobile number, mailing address.
• Verification Documents: Photocopies of a national ID, passport, driving licence, or other government-issued documents for KYC verification.
• Payment Information: Bank account details, mobile banking numbers, or e-wallet information (not stored directly; only a reference is kept).
• Customer Service Contact: Messages sent via live chat, email, or support tickets.
• Self-Exclusion Request: Information provided in connection with Responsible Gaming services.

Automatically Collected Information

• Log Data: IP address, browser type, operating system, pages visited, links clicked, and time spent on each page.
• Cookies & Tracking: Login sessions, preference settings, and gaming activity records.
• Device Information: Model, IMEI, MAC address (used for fraud prevention).
• Geographic Location: IP-based location (not GPS — country/region level only).
• Behavioral Data: Game type, betting patterns, win/loss records (used to improve gaming services).

Information Received from Third Parties

• Payment Processors: Notifications for successful or failed transactions.
• Fraud Detection Services: To identify accounts flagged as high-risk.
• Referral Source: The ad or referral link you arrived from.

We use several methods to collect information:

Website & Applications

Information is collected directly through the registration form, login page, profile settings, and payment checkout.

Browser and Device

Your browser, operating system, and connection details are recorded automatically. This is necessary for security and performance monitoring.

Cookies & Tracking Tags

We use cookies (small text files) to maintain your login session and remember your preferences. You can disable cookies in your browser settings, though some site features may not work as intended.

Analytics Tools

We use analytics software to understand website performance and user behavior. This data helps us improve the site.

Zeetbajj uses your data only for specific, defined purposes. We never misuse or access your information without authorisation.

Responsible Gaming

We analyse your gaming behaviour to identify potential signs of problem gambling and offer support where needed.

Zeetbajj only shares your data with trusted partners when it is necessary and you have given your consent.

Scope of Data Sharing

• Payment Processors: To banking and mobile banking partners for processing deposits and withdrawals.
• Local Tax Authorities: To government agencies for tax filing and regulatory compliance purposes.
• Law Enforcement: To police and other authorities in response to legal requests or subpoenas.
• Third-Party Service Providers: To contractors for hosting, database management, security audits, and similar services (they may only use the data to provide those specific services).
• Business Transfer: If zeetbajj merges with or is acquired by another company, your data may be transferred — though the same privacy standards will be maintained.

Cookies are small text files stored by your browser. zeetbajj uses several types of cookies:

Manage Cookies

You can manage your cookie preferences in your browser settings at any time. Most browsers accept cookies automatically, but you can disable them. Keep in mind that disabling cookies may affect the functionality of certain site features.

zeetbajj takes data protection seriously and follows industry best practices.

Technical Security Measures

• SSL/TLS Encryption: All communications on the site are encrypted via HTTPS. A padlock icon in your browser confirms the connection is secure.
• AES-256 Encryption: Sensitive data (passwords, payment information) is stored with bank-grade encryption.
• Firewall & IDS: Advanced firewalls and intrusion detection systems are in place to prevent unauthorised access.
• Regular Penetration Testing: Security specialists regularly attempt to breach our systems to identify vulnerabilities.
• Multi-Factor Authentication (MFA): OTP or biometric authentication may be introduced in the future for additional security.

Operational Security

• Limited Access: Employees can only access the data they need for their specific role.
• Privacy Agreement: All employees sign a data protection agreement.
• Regular Audits: Independent third parties conduct regular security audits.
• Backup and Disaster Recovery: Regular backups are maintained to protect against data loss.

You should have control over your own data. zeetbajj grants you the following rights:

Right of Access

You can view your information at any time by visiting your profile. If you want a full copy of your data, contact our support team and they will send it to you within a few days.

Right to Rectification

You have the right to correct any inaccurate information. Many details can be updated directly in your profile settings — for anything else, contact our support team.

Right to Erasure ("Right to Be Forgotten")

In certain circumstances, you may request the complete deletion of your data. However, some information may need to be retained to meet legal obligations (such as tax records) or for fraud prevention purposes.

Right to Data Portability

Data collected with your consent can be provided to you in a structured, common format (such as a CSV file).

Right to Object

You can object to your data being used for specific purposes, such as marketing.

Zeetbajj keeps your data only for as long as necessary — no longer.

Data Retention Policy

• Active Accounts: For as long as your account remains active and you continue using the service.
• After account closure: We delete data 7 years after account closure (retained this long for tax and regulatory reasons).
• Transaction Records: Retained for a minimum of 7 years for financial regulatory compliance.
• KYC Documents: Retained for 5-7 years following verification.
• Log Files: Automatically deleted after 90 days.

If you have any questions about your privacy or data protection, please get in touch with us.

Exercise Your Privacy Rights

• Email us at: Send your request to [email protected]. Use "Data Request" or "Privacy Request" as the subject line.
• Let us know via live chat: Reach out directly using the site's live support.
• Ticket System: Open a ticket on the support portal and describe your issue.

Expected Response Time

General inquiries: 24 hours. Complex data requests: 1 month (as permitted by law).

Dispute Resolution

If your request is denied or the resolution is unsatisfactory, you may escalate your complaint to an independent dispute resolution body. We will cooperate fully with any legal proceedings.

You also have the right to contact your local data protection authority.